FAQs

FAQ

What is the fit of your reversible sweater?

What we found during testing was that a lot of people found the CCM sweaters a little loose on them and the next size down was too small. The Force sweaters tended to be slim. So what we did was adjust the fit slightly for our own custom fit profile. It is sort of in between a Force and a CCM as far as fit is concerned. Not quite as slim as a Force but not quite as baggy as a CCM. If you prefer a slim fit stick with your normal size in CCM/Force, if you prefer a little more room move up one size.

 

Where are you located?

Chicago, IL

 

What shipping provider do you use?

All of our orders are shipped via USPS. Every order in the US above $99 ships free!

 

Do you ship to Canada?

Yes, shipping price will be calculated at checkout.

 

Why didn't my items arrive together?

In order to offer the greatest selection for our customers many of our items are fulfilled by a 3rd party. Used books will have wear and tear.

 

What is your return policy?

We have a 100% money back guarantee on all products if you are not fully satisfied within the first 30 days of your purchase. For more information visit https://www.hockeyrefshop.com/pages/guarantee

 

Where can I contact you?

Using the form at the bottom of the page. Social media is the best way to reach us. We also check our email very frequently

Facebook: Hockey Ref Shop

Instagram: @hockeyrefshop

What is your exchange policy?

Wrong size? Just send us an email at hockeyrefshop@gmail.com or fill out the form below and we will exchange your product free of charge. Please note that the buyer is responsible for their own return shipping.

 

Feel free to contact us with your questions at any time, we are here to help.